Client challenge
Lower costs and improve efficiency for the accounting function while continuing to respond to operating-unit needs.
Like its competitors, our client faced including escalating fuel costs, a decline in passenger traffic since 9/11, and mounting competition from low-cost carriers. The client was under significant pressure to cut costs. The accounting operation was an ideal candidate to begin restructuring, with information technology a key driver to improve performance. The client also needed help in evaluating and implementing a new supporting IT system. Alsbridge was asked to help improve operational efficiencies and sharply lower the cost of operation.
How Alsbridge Helped - Assessed the feasibility of outsourcing the in-scope functions and developed a high-level business case along with migration sequencing.
- Helped narrow down qualified providers by conducting a Sourcing Alignment System.™ Providers were evaluated based on cultural fit and the ability to provide both the IT system and multi-process accounting.
- Helped select the vendor, acted as the lead negotiator on the deal, co-developed and validated the solution of the winning provider, drafted the contract, and the Statement of Work (SOW) and Service Level Agreements (SLAs).
Benefit - Saved 60% of the cost of outsourced positions
- Reduced the number of positions needed
- Improved revenue collection with no drop in accuracy or disruption of key service levels
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