Outsourcing HR, IT Yields Fast Start for New Paper Products Firm |
| Summary |
| In 2005, the client was created through a spin-out of a division from a larger paper products company. Structural changes in the paper industry demanded increased flexibility and competitiveness. To start quickly and gain a competitive edge, the client considered outsourcing Human Resources (HR) and Information Technology (IT) services to an experienced provider. The client wanted to leverage the provider’s expertise to gain a competitive edge and to focus attention on market strategies and continued improvements. |
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Client Challenge - Quickly create a stand-alone entity, achieve operational efficiencies, and manage costs better
- Rapidly develop a complete IT infrastructure, applications management, and an internal structure for cost allocation
- Establish end-to-end HR services from scratch
How Alsbridge Helped- Defined and implemented a comprehensive due diligence effort on the parent company’s infrastructure, to thorough understand the IT and HR requirements of the client
- Re-engineered processes to allow the lowest possible cost solution
- Recommended a strategy to outsource full-Service IT services and many HR functions
- Led the client through the entire outsourcing lifecycle: process requirements development, scoping, vendor selection, Service Level Agreement (SLA) development, and contract negotiation
Benefit - To leverage its expertise, a single outsourcing services provider was selected to provide both full-service IT services and several HR functions, including payroll, benefits administration, and recruiting and learning systems.
- A streamlined internal HR department now provides high-level services to the organization and coordinates outsourced HR services.
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