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ISG at Shared Services Outsourcing Week (SSOW) 2017

SSOW

We look forward to seeing you at this year’s Shared Services Outsourcing Week (SSOW).

Join ISG at one of the following presentations:

Presentation Date Time
Pre-Conference Workshop D
Operationalizing RPA – Top 10 Challenges (and How to Overcome Them!)
, Mark Davison & Scott Furlong
Tue., Mar. 7 8:15 am – 10:30 am
Pre-Conference Workshop G
Change Leadership: Building Internal Transformation Capabilities
, Randy Geoghagan & Craig Nelson
Tue., Mar. 7 10:45 am – 1:00 pm
Pre-Conference Workshop I
How to Leverage a Digital Workforce in your Automation Journey
, iSOFT & Scott Furlong
 Tue., Mar. 7 10:45 am – 1:00 pm
Plenary Session | Western Union Case Study
Ricardo Badillo (WU) interviewed by Paul Donaldson
Wed., Mar. 8
10:05 am – 10:45 am
Interactive Discussion Group (30 min sessions x 3 groups)
Geopolitical Changes and Global Business Services Impacts
, Scott Furlong
Wed., Mar. 8
11:25 am – 1:00 pm
SSON Excellence Awards (Part One), presented by ISG, Winners for: Excellence in Culture, Process Improvement & Innovation
Wed., Mar. 8 5:40 pm
SSON Excellence Awards (Part Two), presented by ISG, Winners for: Excellence in Value Creation, Automation & Practitioner of the Year
Thu., Mar. 9 10:35 am

Visit SSOW website



10:45 am – 1:00 pm
10:45 am – 1:00 pm