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Utilities & Energy

Energy and utility companies are increasingly challenged with volatile market conditions, a complex regulatory environment, increasing resource costs, and shifting geopolitical trends. The pace of change requires a strong focus on specialized core competencies leading many companies to consider outsourcing non-core services such as:

  • Global technology infrastructure
  • Routine Finance and Accounting (F&A) and reporting services
  • Traditional customer service and back-office transaction processes
  • Human Resources (HR) services, including both routine administration work and specialized recruitment processes
Outsourcing or Shared Services solutions can provide unique advantages to utility and energy companies within their core competencies by leveraging rapidly evolving Business Process Outsourcing (BPO) offerings in:
  • Enterprise asset management
  • Computer Aided Design (CAD) and Geographic Information Design (GIS) services
  • Mobile workforce management
  • Plant Automation and Supervisory Control
  • Energy Trading and Settlement
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