Director - IT Outsourcing

WILL BE RESPONSIBLE FOR:

            Managing outsourcing/offshoring advisory engagements, managing engagement profitability, leveraging staff appropriately and supporting activities to maintain successful client relationships. Leading selling of engagements and driving up-sell opportunities on existing engagements.

            Developing sales campaigns and targeting prospecting clients for Alsbridge ITO strategy and assessments and ITO advisory services. 

            Developing, selling, and maintaining client relationships. 

            Utilizing broad ITO and BPO business knowledge while demonstrating to clients, specific understanding of outsourcing/offshoring strategies throughout the complete outsourcing & offshoring lifecycle.

            Developing strong quantitative and analytical documents, and implementing innovative business analysis to support the creation of proposals to clients, and presenting sound business conclusions gathered from research and analysis to produce thought leadership white papers, presentations and speaking appearances.

            Negotiating substantial contractual relationships on behalf of the client and managing the entire RFP process involving due diligence, provider relationships and contract-negotiations.

            Co-leading practice development and intellectual property development efforts, with the ability to analyze performance metrics, risk and control using strong analytical and creative problem solving capabilities.

          Managing multiple day-to-day teams, leading project management strategies and consulting operations to ensure project progress, customer satisfaction, staff productivity, project profitability with continued growth of the scale and scope of the professional services operation.

         Leading multiple ITO and BPO engagements while providing service delivery expertise to support the client transfer of Outsourcing, Offshoring and Shared Services processes over multiple functions including Information Technology and Business Process Outsourcing.

         Coaching and mentoring teams throughout engagements as well as through the Assessment cycles, helping establish direction and vision for each member. 

         Managing at all times at least one internal intellectual property improvement project. Heading up development and improvements of your functional GTM silo within the firm. I.e. F&A, RTM, Transition,…

REQUIREMENTS:

The Senior Outsourcing Advisor will have substantial experience in managing Information Technology and Business Process Outsourcing and Offshoring strategies, with proven success in selling consulting engagements to CIO and other CxO-level clients. 

 The successful advisors will posses the following requirements:

            Over 15 years of consulting experience from a management consulting firm with a complete knowledge of the outsourcing lifecycle.   Only candidates with consulting experience will be considered.

            A minimum of 10 years professional ITO and BPO experience evaluating, delivering and managing complex outsourcing and offshoring environments, with at least one large-scale global experience leading a fully integrated outsourced project.

            Past experience with building a consulting practice or other relevant business in a leadership position. 

            Experience with selling consulting engagements.

            Business development and sales experience, including proposal writing and sales calls. 

            Ability to develop sales campaigns and target prospective clients. 

            Significant P&L responsibilities.

            Ability to multi-task client service delivery, business development, practice development and advisor mentoring and development.

            Strong ITO operational strategy and transformation skills – needs to be perceived by client CIO as a true subject matter expert.  Executive presence and technical abilities to command commensurate bill rates.

            Experience running a large RFP and RFI process with the ability to coordinate multiple groups and facilitate communication between C-level clients, vendors, peers and coworkers.

            Previous conference/speaker experience at major industry conferences.

            Experience with developing consulting methodology and intellectual property, in the form of positions and papers. 

            Superb presentation skills, to include ability to develop conceptual and analytical work products.

            Ability to sell ITO strategy, assessments, and ITO transactions to CIO and other C – suite levels. 

            Deep project management skills and QA responsibilities over strategy & assessment and ITO transaction engagements, or other equivalent project experience.

            Experienced in SLA’s, including contract definition, SOW, vendor management and contract negotiations, ongoing monitoring, financial structuring and termination considerations.

           Expert in Microsoft Project and Powerpoint.

COMPENSATION AND BENEFITS:

We depend on talent and dedicated people to deliver quality work to our clients. This is a great opportunity to play a leadership role in the growth of a visionary team, helping to build a firm that is reshaping its industry. Your talents can help drive the direction of the company leading quickly to more significant roles as the business continues to grow. This role offers a highly competitive compensation package with benefits, including performance-based incentive compensation, medical, dental, 401k with company match, life and disability insurance. This role does not require relocation since this is a virtual position with travel.  Only candidates with over 10 years solid outsourcing and off-shoring experience will be considered for this position.

CONTACT:

For further information visit: www.alsbridge.com or email us at teamusa@alsbridge.com

 
Outsourcing
Shared Services
Offshoring

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Contact us:
US Office: +1 (214) 696 6410
Email: EnquiryUSA@alsbridge.com
UK Office: +44 (0) 20 7242 0666
Email: EnquiryUK@alsbridge.com