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Dealing with Multiple Service Providers: A Necessary Evil

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by Dinesh Goel
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Leveraging today’s emerging technologies for operating efficiency and growth is likely one of your top priorities, but figuring out how to integrate and manage multiple service providers and partners may not be.

The fact is, effective service integration is the linchpin in your digital business transformation and the key to long-term business success. Even more than deciding on the enabling technology, making the pieces work together for maximum business value should be your top priority.

Continue reading on Network World.

About the author

Dinesh is a highly experienced and well-respected advisor in the outsourcing industry with more than 23 years of experience in management consulting and outsourcing. He works with enterprises to craft sourcing strategies, structure and negotiate complex sourcing transactions and design and implement sourcing governance organizations. Prior to joining ISG, Dinesh worked with Infosys and Accenture, where he led large transition programs and consulted on IT strategy and implementations, business process-reengineering and operational improvement programs. He is a published thought leader and a regular speaker at industry conferences. Dinesh manages the ISG India Business.

Meet the Team

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Lois Coatney

Partner and Global Leader, ISG Managed Services

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Simon Durbin

Director

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Steven E. Hall

Partner, Digital Advisory Services

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Tina Roy

Partner

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Owen Wheatley

Partner

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Bauke van Daalen

Director

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