The Consultants

Contract Negotiation

You´ve identified the right scope of services to outsource and selected your service provider. Now it´s time to conduct contract negotiations and make sure you create a sustainable relationship. The Master Service Agreement (MSA), Statement of Work (SOW) and Service Level Agreements are only some of the many contract documents that need to be developed and negotiated to ensure the value you identified in your business case is actually delivered.

Having successfully negotiated more than 100 billion dollars in total contract value we´re uniquely qualified to provide assistance in this phase of the sourcing process. We help you manage each step of the contracting process: pre-contract planning and mobilization, negotiation strategy and communications, due diligence, negotiation schedule and process management, coordination with legal counsel, and leading or supporting negotiations as the client prefers.

Our database of outsourcing contract terms and pricing enables us to quickly establish negotiation strategies, perform gap analysis and active financial modeling for scenarios, and work to create the right balance of client risk and provider commitment for a sustainable deal at a fair market price.

Contract Renegotiation

If your current outsourcing is three or more years old, chances are there are significant advantages to renegotiating your contract and Alsbridge can help you achieve substantial savings and bring your services up to current market offerings.

Alsbridge has a well established, accelerated process for renegotiation of ITO and BPO (Business Process Outsourcing) deals. We have tools to quickly assess the relationship (from both parties´ perspective) and the contract as related to the services, service levels, pricing, terms and conditions. We can help you determine the best path in a renegotiation, and we commit to preserving your leverage throughout the process.