Alsbridge FREE White Paper Covers Benchmarking Basics, How Best to Apply Them
DALLAS, Oct. 17— Many outsourcing agreements give clients the right to benchmark price and service levels, but many clients still struggle to gain the full benefit of benchmarking.
The Art of Benchmarking, a new white paper sponsored by ProBenchmark, a service of Alsbridge, Inc., discusses the basics of cost and price benchmarking and offers tips for companies seeking to keep their sourcing agreements at or ahead industry norms.
The document demonstrates why “lowest quartile” clauses undermine the structure of outsourcing agreements, and shows how to optimize negotiations with outsourcing service providers.
A copy of The Art of Benchmarking is available at http://www.alsbridge.com/offer.
Contrary to popular belief, “the primary obstacle to a successful benchmark is not the service provider, but the benchmarking method itself,” says Ben Trowbridge, CEO of Alsbridge. “Service providers often support benchmarking as a way to ‘prove’ to their clients that they are competitive. Successful benchmarking requires clients to understand the different types of benchmarks, how they work, and how benchmark results can best be applied.
“If your company has an outsourcing agreement with a benchmarking clause, or if you're planning to negotiate a new sourcing agreement, The Art of Benchmarking is a quick way to understand the unique challenges of the benchmarking process,” Trowbridge said.
Organizations with questions about benchmarking can contact Alsbridge at 214-696 -6410 or email: inquiry@alsbridge.com. An unbiased advisor can help perform a benchmark of a current outsourcing contract, a price benchmark, or a quick pre-negotiation benchmark before signing a sourcing agreement.
Note to editors: to schedule an interview, contact Jo Trizila at 214-232-0078.
About ProBenchmark
ProBenchmark sets the standard for IT and Business Process Outsourcing (BPO) applications. Our patent-pending benchmark toolset allows for a seamless alignment of vendor and client objectives unavailable elsewhere in the industry. For more information, visit www.ProBenchmark.com.
About Alsbridge, Inc.
Alsbridge, Inc. is an award winning global advisory firm, providing unbiased advice and assistance on outsourcing, shared services and benchmarking. Alsbridge, Inc. consultants bring extensive vertical industry expertise and a practical knowledge of all areas within information technology and business process outsourcing. Our proven methodology incorporates proprietary collaborative sessions, bringing together executive teams from both the client and the provider in an environment that fosters success. Alsbridge, Inc. supports its recommendations and assistance through significant investments in proprietary benchmarking and ongoing research within the industry. For more information, visit www.Alsbridge.com.
MEDIA ADVISORY
Ben Trowbridge, founder and CEO of outsourcing advisory firm Alsbridge, Inc., is visiting Chennai, India for meetings with clients and providers through Oct. 28. A polished and articulate speaker, Trowbridge can speak about global outsourcing and the current outlook in the wake of the worldwide financial crisis. Outsourcing to India is a major strategy of hundreds of American corporations. Trowbridge has access to Skype and international mobile phone to talk about on the state of outsourcing and offshore development in India. |
