Latest Addition to Series Summarizes Ways to Restore and Recapture Outsourcing Contract Value
DALLAS, June 24, 2009 – ProBenchmark announced today that it has released its latest white paper, “Solving the Value Equation”, aimed at helping companies maximize the return on investment of their outsourcing contracts by stemming what the company calls “value leakage”. The paper is available online at www.ProBenchmark.com/mra-june-09 for qualified professionals involved in outsourcing, shared services, and benchmarking.
Companies that do not regularly evaluate the four quadrants of performance in their outsourcing contracts often find that 40 to 70% of the original contract value has been lost. Value leakage comes in many forms: contractual, operational, and relationship challenges. The ProBenchmark paper, which is the latest in a series of educational and informational white papers made available by the company, introduces processes and tools that are effective in capturing lost opportunity.
“Our research shows time and time again that companies expend a significant effort to calculate and prove the ROI of their outsourcing decisions as they’re getting ready to execute, but once the ink is dry on the contract, they rarely review the value drivers in order to sustain that ROI,” said Howard Davies, Director, ProBenchmark. “We’ve authored and released this new paper to call attention to the need to avoid value leakage, and to introduce concepts that can be put to use by ROI-minded companies.”
“Solving the Value Equation” is available online immediately at www.ProBenchmark.com/mra-june-09. Related papers, articles, and webcasts are also available from ProBenchmark at www.ProBenchmark.com/research-center.shtml. Additionally, ProBenchmark is a proud sponsor of the online journal of topics related to outsourcing, benchmarking, and shared services, Outsourcing Leadership, located at www.OutsourcingLeadership.com. Outsourcing Leadership has published an email newsletter and Web based, searchable collection of hundreds of articles and papers since 2005. Interested readers may subscribe to the bi-monthly newsletter at www.OutsourcingLeadership.com/subscribe.
About ProBenchmark
ProBenchmark provides benchmarking services and innovative online tools that deliver reliable, accurate price benchmarks for outsourcing. The company developed the industry’s only patent-pending online benchmarking application, powered by the proprietary database of real-life outsourcing contract data, MARQbase™. ProBenchmark was voted the top benchmarking provider for 2009 in a customer survey hosted by the Black Book of Outsourcing. To learn more about ProBenchmark, visit www.ProBenchmark.com, email to inquiry@probenchmark.com, or dial (214) 696-6410
Contact:
Howard Davies
ProBenchmark
Office: (630) 632-6809
inquiry@probenchmark.com |
