Major Investment Bank Trims Costs, Maintains High Service Levels
Summary
The client is one of the world’s largest investment banks and asset management businesses, operating throughout Europe with additional markets in the Pacific Rim and the Americas.
Client Challenge
Increase the cost effectiveness of the IT department through outsourcing
Ensure continued high levels of service
How Alsbridge Helped
Established and ran a program management function to co-ordinate several cross-bank technology outsourcing initiatives
Set up an infrastructure for managing the bank's outsourcing portfolio
Handled all program management, performance monitoring, contract review and introduction of best practice for sourcing management
Benefit
The outsourcing arrangements include existing contracts, new initiatives, and both on-shore, and offshore delivery.
