Outsourcing of Internal SSCs Pays Off for Travel/Entertainment Firm
Summary
Alsbridge helped the client outsource Finance and Accounting (F&A) from four Nordic countries to an outsourced Shared Services Center (SSC) in Prague.Currently, we’re helping the client consider outsourcing from existing internal SSC’s to outsourced near-shore or offshore centers servicing 11 European countries. And, we’re developing a sourcing strategy for certain Human Resources (HR) and procurement functions.
Client Challenge Our client needed a rapid assessment of Pan European baseline costs for multiple functions. Once the scope was determined, the client needed a global best-shoring strategy that considered both in-house and outsourced solutions to provide services, some of which were scattered among multiple countries and others were already provided by internal SSC's.
How Alsbridge Helped
Evaluated global operations to determine best scope, location and configuration to provide the highest quality services
Developed and recommended a sourcing strategy
Helped assess supplier capability and selected a preferred supplier
Co-developed proposed solution and developed Request for Proposal
Drafted and negotiated contract alongside internal counsel
Benefit
Negotiated contract in record time
Each solution was robust and workable
Captured lessons learned at each stage for future use
Transferred skills and knowledge to client for use on future projects
