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Case Studies

Outsourcing HR, IT Yields Fast Start for New Paper Products Firm
Summary
In 2005, the client was created through a spin-out of a division from a larger paper products company. Structural changes in the paper industry demanded increased flexibility and competitiveness. To start quickly and gain a competitive edge, the client considered outsourcing Human Resources (HR) and Information Technology (IT) services to an experienced provider. The client wanted to leverage the provider’s expertise to gain a competitive edge and to focus attention on market strategies and continued improvements.
Client Challenge Quickly create a stand-alone entity, achieve operational efficiencies, and manage costs better Rapidly develop a complete IT infrastructure, applications management, and an internal structure for cost allocation Establish end-to-end HR services from scratch How Alsbridge Helped Defined and implemented a comprehensive due diligence effort on the parent company’s infrastructure, to thorough understand the IT and HR requirements of the client Re-engineered processes to allow the lowest possible cost solution Recommended a strategy to outsource full-Service IT services and many HR functions Led the client through the entire outsourcing lifecycle: process requirements development, scoping, vendor selection, Service Level Agreement (SLA) development, and contract negotiation Benefit To leverage its expertise, a single outsourcing services provider was selected to provide both full-service IT services and several HR functions, including payroll, benefits administration, and recruiting and learning systems. A streamlined internal HR department now provides high-level services to the organization and coordinates outsourced HR services.

"Alsbridge brings experience and independent challenge to the strategic decision and business case development process that is invaluable to any senior leadership team." –GUY COWAN, FORMER CFO, SHELL OIL