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Rapid Proliferation Of Smart Phones To Blame For Rising Global Wireless Communication Costs

TAG Offers New Service to Help Companies Rein In Costs

(DALLAS, Texas) July 2, 2010 – As if the recession wasn’t bad enough the iPhone, Blackberry and other mobile devices are chipping away at corporate bottom lines.

Multi-nationals are overspending millions because the task of managing international based mobiles is perceived as just too complicated.

According to TAG, a U.S.-based telecom expense management company with Fortune 500 clients, several factors are to blame:
  • The rapid unmonitored proliferation of mobile phones as a business device
  • Companies lack a centralized tool to evaluate and control costs
  • Personal use on corporate mobile devices is more common than ever
  • Data (texts, e-mail, downloads between and to devices) is a growing cost category
  • Overages occur for multiple billing periods unchecked or uncorrected
  • Privacy laws, worker unions, language barriers, and currency conversions add to the complexity
However, TAG is offering a new management tool that streamlines reporting and gives companies insight and control over their wireless mobility expenses, saving them millions of dollars. Companies that want to learn more about this service can request a live demo.

TAG founder and CEO Dieter Thompson says U.S. multinationals have been slow to react to the growing problem. "Wireless technology is nothing new to the enterprise, but tracking the expenses of those technologies has become more challenging as wireless devices have evolved from simple text and voice services to enterprise computing assets," Thompson explains.

"The core problem is that multinationals, first, do not understand; and second, do not know how to go about managing their total cost of mobile communications," Thompson explains.

TAG Offers New Service to Rein in Rising Costs/2

RECENT STUDY, HISTORICAL DATA VALIDATES FINDINGS
A 2009 Aberdeen study sponsored by TAG validates the historical data TAG has collected from case studies, as well as general findings regarding wireless expense management.

According to the study, "Mobile services are becoming increasingly complicated. As the cell phone has transformed into a smart phone, new sets of services are available that were not before on previous bills.

These services can include location based services (LBS), mobile data connections, mobile applications, photo capabilities, and mobile messaging capabilities. As these charges have joined the already-numerous line items related to domestic voice, long distance, international roaming, text messaging, phone features, and related taxes and surcharges, wireless invoices have steadily grown in their size and scope."

"TAG mobility expert David Schofield agrees that U.S. multinationals are missing an opportunity to save millions of dollars and maintain those savings. "What used to be a very time consuming and painstaking process puts each region on a single reporting platform, and is made easy with a centralized technology solution implementing ISO 27001 for information security," he explains. "It’s time that U.S. based multinationals began to realize similar savings that European-based corporations have realized the last several years. Clients start saving with this solution and manage to avoid going back in time by keeping this solution in place through operational management excellence."

Companies that want to learn more can request a live demo.

About AlsbrigeTAG
Dallas-based AlsbridgeTAG specializes in the procurement of telecommunications services including voice, data, wireless, internet, local, and international services for national and multi-national companies. TAG’s mission is to provide its clients with a maximum return for their telecommunications investment. TAG’s people, process and proprietary tools help clients achieve savings and optimal performance for the duration of their telecommunications contract.


"Alsbridge brings experience and independent challenge to the strategic decision and business case development process that is invaluable to any senior leadership team." –GUY COWAN, FORMER CFO, SHELL OIL