Market Reality Assessment to Become the Benchmark for the Outsourcing Industry
Dallas, TX (PRWeb) - March 5, 2007 - Alsbridge, the award winning outsourcing, shared services and offshoring advisory firm, today announced the availability of its proprietary contract evaluation and benchmarking service. The service evaluates an outsourcing agreement against ten best practice categories and applies a rigorous, comparative assessment on over 150 contract attributes. Developed by Alsbridge consultants over the course of more than 300 sourcing engagements, the service helps customers achieve outsourcing contracts that focus on true client value that is sustainable for the long term. This benchmarking service is available immediately under the brand name Market Reality Assessment ™ (MRA) either independently or a part of larger sourcing engagements.
“Our research shows there are specific areas that buyers need to benchmark and compare to industry norms to solve the ‘I see Green, but feel Red in so many sourcing relationships problem,’” says Ben Trowbridge, Alsbridge CEO. “The assessment aims to build the most appropriate agreement between the buyer and seller resulting in a win-win, sustainable relationship that recognizes the power of aligned goals and incentives.”
After a thorough assessment of outsourcing deals over the last ten years, the MRA was developed to serve as a sophisticated analysis benchmarking tool evaluating what works and does not work in the contracting phase of an outsourcing deal. The tool scores attributes such as business terms, governance and pricing and plots the results in a landing zone. The sustainable relationship landing zone is the area in which the outsourcing arrangement has the best chance of long term success with value creation for both the customer and the provider.
“The MRA provides transparency for client executives to quickly understand and focus upon key areas needing improvement,” says Trowbridge. “This assessment helps customers at any stage of the outsourcing process—pre-close, mid-term or renegotiation phase—and aids both sides in communicating more effectively.”
For companies already in the outsourcing cycle whose contract may be up for renegotiation, the MRA improves the process by showing the company where to focus negotiations. Trowbridge says that from the onset, most contracts fall short of a buyer’s expectations because they do not include the attributes which this tool measures. In that regard, the MRA has been useful to buyers considering outsourcing because it gives them access to trends that have been documented and proven successful over time.
“For the Market Reality Assessment to have continued success it will be the subject of quarterly updates to ensure its effectiveness so that it stays the premier benchmark for the outsourcing industry,” says Trowbridge. “We believe our assessment of the outsourcing market will take sourcing to the next level, and the industry will begin to see fewer failed deals and more focus on quality.” |
