As
outsourced and shared services relationships evolve, organizations
need to administer routine follow-ups to ensure the newly
transformed operation succeeds from the kick-off of the agreement
and maintains ongoing support throughout the term of the deal.
In order to manage long-term contracts we
provide services such as Health Checks, Governance, Service
Agreement and Contract Management maintenance to ensure that
relationships established three to five years previously are
still viable and producing the expected results. We conduct
monthly, quarterly and annual true-up reviews, including contract
modifications to ensure the relationship remains aligned with
the client’s expectations. |
