297 search results for Top 5

Characteristics to Look for in Selecting a Retained Organization

In outsourcing, we often focus entirely on the incoming service provider team and the transitioned employees without thinking through the skill sets required for the retained staff assigned to work with and manage the relationship with the service provider. Even the best service provider in the world can be derailed by a poorly performing client-retained organization. Here are the ISG Top 5, issues or errors, which can lead to relationship failure. 5. Genuine interest in taking

Read more

Procurement’s Cloud Challenge

challenges. Here are the Top 5 realities that procurement teams are facing: 1. Requests, need expertise with a consistent cloud service evaluation framework. 5. Negotiation is a different

Read more

Implementing Microsoft Office 365? Get Some Help

. Here are the ISG Top 5 elements to consider when building your business case: 1. Understand your, . 5. Understand the feature/function differences between the new subscription software

Read more

Transforming IT to Serve the Business

and raises questions of compliance and security. Here are the Top 5 changes a CIO can initiate, required and converts them into specific job descriptions. 5. Conduct holistic professional

Read more

Outsourcing’s Deflategate: Why Is the Air Being Taken Out of Outsourcing Contract Size?

on the decline. What are the reasons for this new trend? Here are the Top 5 reasons the air is being taken out, to term. 5. Service integration: everyone’s doing it. Service Integration and Management (SIAM

Read more

The Question of Data Center Colocation

data center facility services from your infrastructure management services, keep these Top 5 points, for potential future needs. 5. Build in flexibility. Be sure your colocation facility provider has direct high

Read more

What Exactly Does Digital Business Mean for IT Service Providers?

streams and innovative ways to connect with consumers. Service providers that meet the following Top 5, around corners is a powerful way to get there. 5. Invest in developing digital solutions. Enterprises

Read more

How to Work Successfully with Offshore Delivery Teams

in place—it’s worth investing the time and resources to make them work. Here are the Top 5 ways, by making requirements more accurate, concise, rapid and clear. 5. Support the people. Building

Read more

Technology Business Management: the Road to Performance Excellence and Change

are the Top 5 initial steps to appreciating TBM. 1. Understand TBM. TBM software solutions in the market, . It requires full buy-in from throughout an organization, especially its executives. 5. Prepare

Read more

Why Your Service Levels May Have Lost their Oomph

, and this can create ambiguity—the exact thing contracts are meant to stamp out. Here are the Top 5 reasons, for calculations. 5. Enterprise clients grant too many exceptions to ensure service levels aren’t punitive

Read more

Health Care Exchanges: Simple Economics, Complex Choices

becomes more pronounced, as shown below. Here are the ISG Top 5 key elements to explore when, . 5. Service Mix required – Three areas to review are: services and plans that must be included

Read more

The Not-So-Secret Ingredient to Delivering Seamless Services in a Multisourced Operating Model

and efficient manner. Follow these Top 5 steps to ensure the success of your SIAM function: 1, , empower the provider to manage other providers. 5. Enforce independence. The integrator should

Read more

Keys to IT Process Maturity

computing models. Here are the Top 5 keys to a successful IT process management strategy, and accountable for results. Meaningful metrics. Top-performing organizations are refining their metrics

Read more

Designing a Forward-Looking Workforce Strategy

expectations, enterprises should consider the following Top 5 principles: 1. Get your operating model, and business opportunities. With digitalization at the top of today’s transformation agenda, enterprises, are eliminating the need to plan for manual intervention in repeatable jobs. 5. Collaborate with the business

Read more

Managing Your Service Desk for Quality and Efficiency

IT service desk management practices are evolving in response to a variety of technology innovations and new business requirements. As quality service at low cost becomes increasingly commonplace, top-performing organizations are seeking new and innovative ways to gain a competitive edge. Here are the top 5 keys to optimizing service desk efficiency and value contribution: 1. Don’t just resolve, . 5. Strive for a balanced sourcing strategy. Seek a balance between in-house and outsourced

Read more

Order to Cash Outsourcing – 5 Reasons Why It’s a Trend to Watch Today

Order to Cash Outsourcing – 5 Reasons Why It’s a Trend to Watch Today, and changing their priorities on that list of outsourcing opportunities. These are the TPI Top 5, By Art Shanfeld, Senior Advisor, TPI Order to Cash (OTC) outsourcing has typically been on CFOs’ lists of “potential outsourcing opportunities,” but it has not risen to the top of the list until recently. TPI is seeing more interest and activity in OTC outsourcing this year in spite, -facing activities (such as order management) will still require higher solution customization. 5

Read more

Avoid “The Big Mistake” in Building your Outsourcing Business Case

costs. Consider the following Top 5 tips to avoid making “The Big Mistake”: 1. Build a solid, of the business case and alignment across key stakeholders even if the objectives are driven from the top of the organization. 5. Ensure viability of your business case. Once the agreement has been signed

Read more

Considerations for Life after the HR Cloud Rolls In

technology change now or in the near future, consider addressing the following Top 5 related concerns, Software-as-a-service (SaaS) solutions for human resources (HR) are top of mind with leaders these days as the adoption of new technology from Workday, Oracle Fusion, SAP/SuccessFactors and others continue to take market share from traditional enterprise resource planning (ERP) platforms. Working, ; and determine how to incorporate formal and informal learning into the talent suite. 5. Establish

Read more

IT Benchmarking with TBM: Don’t Miss Out on the Quickest Win of All

of their greatest opportunities are realized. Top TBM Misconceptions Top TBM Opportunities, and how to iterate on the TBM journey. 5. It is too difficult to take action or we don’t understand what to do with the output of a benchmarking study. 5

Read more

Designing a Forward-Looking Workforce Strategy

expectations, enterprises should consider the following Top 5 principles: 1. Get your operating model, and business opportunities. With digitalization at the top of today’s transformation agenda, enterprises, are eliminating the need to plan for manual intervention in repeatable jobs. 5. Collaborate with the business

Read more
20 of 297 results