Latest articles from ISG
The Momentum® 2018 Market Trends & Insights Geography Report provides an in-depth, country-by-country look at the leading markets for outsourcing service sales and locations for service delivery.
Establishing governance to enable portfolio management in a large automotive CRM.
It is no secret: the global impact of blockchain technology over the next five to ten years will be massive.
In these fast-moving times, when technology is driving such rapid change, organizations must be adaptable – and they must be somewhere on the road to digital transformation.
ISG helped a medical device company design, implement and train a new IT operating model for better quality, reliability and efficiency.
The recent merger of Lithium and Spredfast demonstrates further consolidation of marketing and customer care capabilities in the social media management and customer care industry.
The digital revolution is well underway – and IT and business professionals, companies across industries and geographies, and even whole sectors and business ecosystems are racing to figure out just exactly what “digital” means for them.
Enterprises looking to reduce the cost of ongoing application production support are embracing robotic process automation (RPA) in their applications management services (AMS) outsourcing relationships.
This ISG white paper explores the concept of the digital twin and its potential to oﬀer data-driven insights that enhance products and services, drive predictive maintenance and field service management to provide greater value to the end customer.
HCL Technologies’ acquisition of seven of IBM’s flagship software products represents an amalgamation of offerings – some of which promise a steady cash inflow.