Latest articles from ISG

HR Market Pulse: Four Key Roles Emerging in Future HR

Which of the following roles do you expect to gain most importance in your HR organization of the future?

Categories: HR Technology & Transformation

HR Market Pulse: HR Conference Highlights

What is a priority for HR Technology Spend in 2021?

Categories: HR Technology & Transformation

Overview of the B2B landscape in Germany

By Thomas Rehn

In this market research, we take a look at the current provider landscape in Germany.

Categories: Consulting

Bots and Beyond Episode 9: W(h)ine, Wheels and Automation

By Wayne Butterfield

An interview with Alex Purvis, Sales Director at Enate Ltd.

Categories: Podcasts Robotic Process Automation (RPA)

Three Key Applications of Visual AI in Fashion E-commerce

By Ashish Chaturvedi

Five years ago, the ways visual artificial intelligence (AI) was being applied in fashion e-commerce was narrow and limited. Now its tentacles spread far and wide.

Categories: ISG Provider Lens™ Research

Salesforce Votes with its (Large) Wallet on Slack in Bid for Outright Enterprise Collaboration Leadership

By Mrinal Rai

Clients using both Slack and Salesforce can expect even better functionality in future.

Categories: ISG Provider Lens™ Research

Managed Services Deals: Application-based Pricing Gaining Momentum

By Ashish Chaturvedi

Many of ISG’s clients are beginning to look at application-based pricing as an alternative to traditional managed services contract pricing.

Categories: ISG Provider Lens™ Research

ISG Digital Dish Episode 7: Cyber Hygiene and Security Sleuths

By Lois Coatney Julie Fernandez Jeanne Cuff

Exploring good information security practices in the healthcare industry and beyond.

Categories: Podcasts

Bots and Beyond Episode 8: Using AI to Benefit Mental Well-Being

By Wayne Butterfield

An interview with Adam Harrold, CEO and Founder of Humley.

Categories: Podcasts Robotic Process Automation (RPA)

Time to Make Plans to Migrate to A2019

By Dr. Linda Delbridge

ISG has the experience and expertise to assist and accelerate your automation journey, whether beginning with A2019, migrating from AAE V11 or building and fortifying your center of excellence.

Categories: Consulting Robotic Process Automation (RPA)

The Client-Provider Relationship: A Secret to Innovation and Growth

By Cynthia Batty

This ISG white paper looks at the state of sourcing relationships today and how both parties can work toward a state of Coactive Governance.

Categories: Consulting

Bots and Beyond Episode 7: Take me to your Believer

By Wayne Butterfield

An interview with Ema Roloff, Senior Sales Executive at Naviant Inc.

Categories: Podcasts Robotic Process Automation (RPA)

From the Chalk Age, to the Digitalization in German Schools

By Gerhard Kriechbaum

Innovation within the German school system is very ponderous. Lesson plans are organized over years and are revised again, and when implemented: outdated.

Categories: Consulting

Digital Platforms in the Chemical Industry

By Annika Kroning

In this whitepaper, we will take a look at what has happened in the chemicals industry online and where the trend is going.

Categories: Chemicals Consulting

ISG Index™ : les services managés décrochent de 7% en France en 2020, l’ITO stimule l’outsourcing en EMEA.

En France, les services managés enregistrent une baisse de 7 % en 2020

Categories: Articles

Back to the Future – Dusting Off the Old Playbook for Salesforce in Healthcare

By Bill Huber

If you’re a Healthcare provider, this may be the time to think strategically about where your Salesforce landscape may be headed.

Categories: Consulting Healthcare Software Advisory Services

2021 ISG Digital Case Study Awards™

The ISG Digital Case Study Awards™ recognize unique and innovative digital transformation solutions in the sourcing industry today.

Categories: ISG Momentum®

Bots and Beyond Episode 6: The Gig that Covid Couldn’t Cancel

By Wayne Butterfield

An interview with Barry Matthews, Founder and MD of Re-source.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Innovate or Perish: The New Imperative for Insurers

By Dennis Winkler Namratha Dharshan

Today, with mobile-oriented millennials as their new target customers, insurers are forced to rethink their processes and their commitment to customer experience.

Categories: Consulting Insurance

How Well Do You Know Your Suppliers?

By David England

As your supply chain grows and you rely more and more on third-party relationships to meet your objectives, the job of monitoring and managing these relationships grows.

Categories: Third Party Management Third-Party Risk Management