Latest articles from ISG

Cognizant Plans to Engineer the Modern Business

By Ron Exler

The overriding theme of Engineering the Modern Business reflects Cognizant’s updated mission as it works to expand its business to a digital transformation technology services partner with a global focus.

Categories: Research

ISG Imagine Your Future® Podcast – Episode 18: Open Talent and the Gig Economy

By Steve Hall

How platform models are disrupting the future of talent acquisition.

Categories: Podcasts

HR Market Pulse: Intro to Agile HR

What is the biggest barrier your HR organization is working to overcome in order to become more agile?

Categories: HR Technology & Transformation

Joined Forces: Deutsche Bahn (DB Systel) Achieves Complete SAP Migration to AWS

By Heiko Henkes Rainer Suletzki

ISG got a glimpse of how DB Systel successfully moved its sophisticated SAP ecosystem to the AWS cloud.

Categories: ISG Provider Lens™ Research

Bots and Beyond Episode 5: Scale or Fail?

By Wayne Butterfield

An interview with enterprise automation expert, Shail Khiyara.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

The Human Side of Digital

By Missy Lawrence-Johnston

When you look back on 2020, you’ll want to know that you did something proactive to help your people and advance your business.

Categories: Consulting

Emerging ISVs Can Help Companies Address Customer Experience Needs

By Namratha Dharshan

Customer experience is a critical differentiator for most enterprises today. Enterprises that innovate and deliver better experiences are able to sustain and thrive in a competitive environment.

Categories: ISG Provider Lens™ Research

HR Market Pulse: Reskilling for the Future

What are the skills you would most like to develop in HR business partners?

Categories: HR Technology & Transformation

Bots and Beyond Episode 4: To Chatbot or Not?

By Wayne Butterfield

An interview with Richard Clarke of Paddy Power Betfair.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

The Power of Market Price Data at Your Fingertips

By Chris Pattacini

Cost containment has always been a driving force for IT outsourcing, but in recent years, buyers have begun to focus more on value-added activities like digital enablement.

Categories: Research

ISG Digital Dish Episode 6: Testing Times

By Lois Coatney Julie Fernandez Jeanne Cuff

The impact of agile development on the software development QA and testing function.

Categories: Podcasts

Is Your Automation Journey on a Dangerous Path?

By Tracy Lipasek Stephan Buckner

When thinking about your automation journey, it may seem like you are on the way to Oz via the yellow brick road.

Categories: Consulting Robotic Process Automation (RPA)

Bots and Beyond Episode 3: Distance is Futile – Remote Working for an Automation Center of Excellence

By Wayne Butterfield

An interview with Gintautas Jonutis of Western Union.

Categories: Consulting Podcasts Robotic Process Automation (RPA)

Intelligent Automation: The Next Frontier in Source-to-Pay Automation

By Dennis Winkler Sakshi Takkar Aparna Gajanan Paul Reynolds

S2P Transformation is Inching its Way to the Top of the CFO Agenda

Categories: Consulting Robotic Process Automation (RPA)

Sourcing on the Road to Recovery from COVID-19

By Steve Hall

The global sourcing industry appears to be on the road to recovery, based on the results of our recent 3Q20 ISG Index™.

Categories: Research

Applying 2020 Lessons Learned in Time for Microsoft’s 2025 Business Milestone

By Louis Pellegrino

Microsoft has signaled that 2025 marks the end of its business transformation from a publisher of packaged software to a provider of subscription service offerings.

Categories: Consulting Software Advisory Services

HR Market Pulse: HR Organization of the Future

What is the top priority for your HR organization over the next 1-3 years?

IBM Spins Out Infrastructure Services, a Decisive Move to Focus on Cloud

By Mrinal Rai

IBM has taken a much-awaited bold step to revitalize its own growth, and its success will depend on its ability to service this new reality.

Categories: Research

Key Considerations for Cloud ERP Implementation

By Chintan Mehta

Moving to the cloud is essential for staying competitive and ensuring long-term growth.

Categories: Cloud ERP Consulting

ITO Provider Strategy Debate: Single-Source vs. Multi-Provider

By Megan Walling

“Should we select a single provider or use multiple providers?” As experts in sourcing advisory and supplier governance, we frequently hear this question from IT leaders.

Categories: Consulting