all industries articles

How Cognitive Tech Can Help Energy Companies

By Tony Mataya

The cost pressures on today’s oil and gas companies aren’t the only thing making it challenging to find, produce and distribute oil and gas and their derivative products.

Categories: Energy & Utilities Industries

The Answers Higher Ed Needs Before Selecting an ERP System in the Cloud

By David Hemingson

Even the most picturesque academic setting and the noblest of scholarly goals are dependent on a complex network of back-office operations.

Categories: Higher Education Industries

The New Banking Landscape: ISG talks with Monzo Bank’s Deputy Chief Executive

By David Locke

Today’s banking industry – like nearly every other industry – is undergoing major change. A new breed of firms, sometimes called “challenger banks,” is questioning the very conventions that have long defined what a bank does and how it operates.

Categories: Banking Industries

Bringing Innovation to the Healthcare Industry

Categories: Healthcare Industries

Formulating a Healthy Drug Development Digital Strategy

By Frances Grote

The first step to building a custom digital drug development strategy is to create a business case that will reliably predict costs, clearly establish the impact on internal resources and budget, guarantee on-time delivery and ensure leadership buy-in.

Categories: Industries Life Sciences

Consumers Rule Retail

By Mike Witty

Retailers are in the hot seat. The customer engagement and loyalty strategies they’ve so carefully executed to improve customer acquisition, retention and conversion are quickly becoming obsolete.

Categories: Industries Retail

Back to the Negotiating Table

By Todd D. Lavieri

When an enterprise chooses to renegotiate its IT services, it does so in search of something better—better contracting terms, better performance, better solutions.

Categories: Industries Service Providers

Automating Processes that Pay Off

When we hear about automating back-office business processes, we don’t always hear the financial implications in hard numbers.

Categories: Industries Insurance

The Need for Speed in Testing Services

By Suresh Payapulli

In the middle of the first decade of the twentieth century, when Agile and Lean development methodologies were still nascent, several enterprises built large Centers of Excellence (CoE) dedicated to the new methodologies’ testing requirements.

Categories: Banking Industries

What Does the Future Hold for the IT Services Industry?

No matter the shifts in political or economic policy, businesses in the global marketplace must always be searching for ways to get ahead of the competition and save money.

Categories: Industries Service Providers

How Benchmarking Can Help the Public Sector Manage by Facts

By Julien Escribe

Just like their counterparts in the private sector, public and semi-public sector organizations bear the competing responsibilities of serving their stakeholders while providing valuable and measurable results in a cost-effective manner.

Categories: Consulting Industries Operations Benchmarking Public Sector

A New Ballgame: Service Provider Go-to-Market Strategies Must Respond to a Dynamic Environment

By Patrick Hill

Today’s global outsourcing market is characterized by increasingly intense competition and downward pressure on pricing.

Categories: Industries Service Providers

Travel and Transportation: Getting Back on Track Through Outsourcing

By Harvey Gluckman

Categories: Industries Travel and Transportation

Engineering Services in the Age of the Industrial Internet

By Dave Tienstra

While the development of hardware has always been a risky and treacherous process, a number of current marketplace factors are making it less so.

Categories: Industries Manufacturing

Banking and Fintech: What is the Right Fit?

As banks embrace digital transformation, they are being forced to wholly reconstruct their products and services.

Categories: Financial Services Industries

Effective Vendor Oversight: A Fundamental Element of Drug Development

By Frances Grote

Of all the potential drugs being developed today, it’s likely no more than five percent will make it to market.

Categories: Industries Life Sciences

Navigating the Maze of Technologies in the Drug Development Industry

By Frances Grote

Anyone in the drug development industry who has recently attended an industry conference, browsed a trade publication or even opened an email is likely to feel overwhelmed by the proliferation of proffered technology solutions.

Categories: Industries Life Sciences

How Universities and Academic Medical Centers Can Prepare for Change

By David Hemingson

Leaders of colleges, universities and academic medical centers face the extraordinary challenge of guiding institutions to achieve their core missions even as they are buffeted by ever more rapidly changing external and internal forces.

Categories: Higher Education Industries

What is the Future of Digital? Ask the Cognitive Virtual Agent

By Ray Shehata

Millennials expect everything to be at their fingertips—their social relationships, their retail relationships, even their banking and insurance relationships.

Categories: Industries Insurance

Four Ways Retail and CPG Can Leverage RPA

By Mario Vollbracht

Enterprises are increasingly recognizing that the benefits of Robotic Process Automation (RPA) extend far beyond basic cost reduction and increased productivity. 

Categories: Consumer Goods Industries