Successful companies embrace digital transformation programs not by indiscriminately replacing the old with the new but by leveraging and aligning their strategic competencies with new digital capabilities.
Successfully managing complex services contracts and relationships is in the day-to-day details, distracting clients from addressing the more strategic activities needed to run their business. ISG Managed Services establishes the proper controls, tools and processes to consistently govern third-party agreements. Our unique, intelligent and holistic view of the multi-supplier environment focuses on actionable insights and value-centric analytics necessary for operational excellence. ISG’s objective is to help our clients improve their maturity operating level to be best in class.