latest from isg

A Game of Risk: Managing Third-Party Relationships

By Eleanor Winn

Effectively managing multiple third-party suppliers means building risk management into the contracts, continually evaluating the suppliers’ work and assigning resources in proportion to the risk a supplier represents.

Categories: Third Party Management Third-Party Risk Management

Simplifying Supplier Management with ISG GovernX

By Eleanor Winn

Organizations must understand what their total sourcing landscape looks like, how healthy relationships are with each supplier and the potential risk they bring to the enterprise.

Categories: Third Party Management Third-Party Risk Management

Coping with the Pandemic through Effective Data and Governance

GovernX® enables clients to steer through the pandemic with data insights and effective governance.

Categories: Contract Lifecycle Management Services Third Party Management

Managing Enterprise Risk: The TPRM Lifecycle Framework

By Divya Menon

The ISG TPRM Lifecycle Framework and the third-party management platform GovernX® enable organizations to leverage data analytics to develop predictive and proactive risk avoidance capabilities.

Categories: Third Party Management Third-Party Risk Management

Building Resiliency in Your Supplier Ecosystem in the Time of Coronavirus

By Lois Coatney

The public health crisis presented by the coronavirus is an unfortunate and very real test of governments and community organizations around the world.

Categories: Third Party Management

ISG Imagine Your Future® Podcast Episode 12: Ecosystems, Partners and Platforms

By Lois Coatney

Governing the New Sourcing Paradigm to Drive Business Success.

Categories: Podcasts Third Party Management

Boosting Agility in Your IT Portfolio Management Process

By Chris VanHoeck

For most IT organizations, portfolio management is the process of vetting and prioritizing the myriad programs and projects that make up the organization’s wish list of work to be done.

Categories: Program and Project Management Third Party Management

Solving the Managed Services Governance Conundrum

By Peter Doane Brian Fullerton

Most enterprises talk about contract governance and relationship management, but few devote the proper time and resources to perform it well.

Categories: Third Party Management

Conducting a Successful Security Risk Assessment

Information security threats continually evolve, and defenses against them must evolve as well.

Categories: Third Party Management

Your Application Development and Maintenance (ADM) Contracts Deserve Closer Scrutiny

By Deb Fox

Enterprises today allocate significant IT budgets to build applications, enhance existing application code and maintain or support them over their lifetimes.

Categories: Third Party Management

How to Increase Agility Through Your Project Management Office (PMO)

By Chris VanHoeck

Today's PMO is being drawn into transformational changes while it must continue to respond to traditional time-and-cost directives.

Categories: Program and Project Management Third Party Management

Governance for Global Customer Relationship Management (CRM)

Establishing governance to enable portfolio management in a large automotive CRM.

Categories: Automotive Manufacturing Program and Project Management Third Party Management

Top Five Ways to Improve Your Digital Supplier Management Transformation

By Anu Nelson

In his book Emotional Intelligence, Daniel Goleman describes a store that crams clothes from 15 top designers into just 450 square feet.

Categories: Digital Supplier Management Third Party Management

Automating Contract Compliance to Increase Value

By Kashyap Puranik

Sourcing has long been a way for organizations to save costs and increase innovation and scalability.

Categories: Contract Lifecycle Management Services Third Party Management

High Priority: Managing an Enterprise Portfolio in the Digital Age

By Jeff Pheley

In the digital economy, the flow of information and the pace of change have increased – seemingly exponentially – every year.

Categories: Program and Project Management Third Party Management

Governance savings

Categories: Digital Supplier Management Third Party Management

Insourcing improves customer engagement

Categories: Program and Project Management Third Party Management

Creating an innovative and industry-leading vehicle owner experience

Categories: Program and Project Management Third Party Management

Improving compliance with privacy laws

Categories: Program and Project Management Third Party Management

Using performance-metric reporting to improve an executive dashboard

Categories: Program and Project Management Third Party Management

Multi-sourcing and the Balance of Power

Client-supplier relationships are, by their very nature, complex.

Categories: Digital Supplier Management Third Party Management

Project management office integrates service providers

Categories: Program and Project Management Third Party Management

Sharing data with your network

Categories: Program and Project Management Third Party Management

Designing a model governance

Categories: Digital Supplier Management Third Party Management

Maturity in governance optimizes sourcing value

Categories: Digital Supplier Management Industries Retail Third Party Management

Top Ten Fundamentals for Managing Suppliers: A Checklist

By David England

For sourcing relationships to be effective they must have governance structures that support enterprise agility and sound decision-making.

Categories: Digital Supplier Management Third Party Management

ISG GovernX® - Transform Supplier & Contract Management

ISG GovernX® is a ground-breaking digital managed services solution that allows you to monitor contract performance in real time

Categories: Third Party Management

Automotive Retail in the Digital Age

By Chris VanHoeck

Today, the digital revolution is doing what the automobile industry once did – disrupting existing industries and business practices.

Categories: Program and Project Management Third Party Management

Robotics and Cognitive Technologies: Streamlining Supplier Management

By Dave Tienstra

Today’s market is more competitive than ever with renewed competition coming from unfamiliar and sometimes surprising places.

Categories: Third Party Management

Managing Risk for the Digital Revolution

By Chris VanHoeck

Companies on the way to digital transformation must deal with constant change.

Categories: Program and Project Management Third Party Management

Need to Run a Productive Meeting? Channel Your Inner Movie Director

By Michelle Baker

Does the thought of running a status meeting for a major project make you want to run away?

Categories: Third Party Management

Managed Print Services is Evolving

The challenge of managing an enterprise’s print and digital information is not new, but it is growing – and changing.

Categories: Third Party Management

Heroes vs. Process Discipline: Achieving Operational Excellence in Managed Services

By Todd Dreger

The business culture of many enterprise IT organizations is characterized by individual talent and initiative, and a commitment to solve problems.

Categories: Third Party Management

Enabling Effective Sourcing Governance Through Technology

By Tina Roy

As many organizations face the challenge of harvesting the value from their sourcing arrangements, the approach for comprehensive governance of these relationships is still evolving.

Categories: Digital Supplier Management Third Party Management

Dealing with Multiple Service Providers: A Necessary Evil

Leveraging today’s emerging technologies for operating efficiency and growth is likely one of your top priorities, but figuring out how to integrate and manage multiple service providers and partners may not be.

Categories: Third Party Management

A CIO’s Guide to Improving Vendor Management

By David England

The ability to effectively manage complex, multi-vendor sourcing arrangements is becoming increasingly important in today’s business enterprises.

Categories: Third Party Management

Debunking the Myths of Governance

By Tracy Lipasek

I am often reminded of how many different ways those of us in the sourcing world define governance, often by defining what it is not.

Categories: Digital Supplier Management Third Party Management

The Nuance of Language and Effective Vendor Management

By David England

“You keep using that word. I do not think it means what you think it means.”

Categories: Digital Supplier Management Third Party Management