Healthcare
Healthcare firms face unprecedented pressures to increase process quality while reducing operational costs. Merger and acquisition activity, information privacy and security regulations are challenging healthcare providers and payers with cost containment issues while striving to improve business processes and the quality of patient care. Patient safety and privacy concerns are also of paramount concern to healthcare organizations.
Opportunities for sourcing advantage in the healthcare market include outsourcing or Shared Services for:
- Reducing claims transaction costs through transforming legacy back-office systems
- Diagnostic coding and medical transcription operations
- Compliance support for Health Insurance Portability and Accountability Act (HIPAA ) and other privacy/security regulations
- Teleradiology and medical digital image management services
