Industries

Travel & Entertainment

Travel and entertainment companies are facing unprecedented competitive challenges from a number of sources: skyrocketing energy costs, overcapacity, aging capital stock, regulatory controls, and ever changing consumer preferences.

Savvy companies in the travel and entertainment sector are increasingly taking advantage of emerging Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) services to reduce costs and increase productivity in all areas of the enterprise: front, middle and back office.

These services include:

  • Fare/Tariff Audits and Revenue Accounting
  • Loyalty Bonus Program Administration
  • Reservation System Management
  • Commission Distribution and Collection Processes
Sourcing choices are broad, geographically divers, and include a broad-range of mature Shared Services Centers (SSC). This growing marketplace will continue to offer more comprehensive partnering opportunities for companies both large and small.
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