Alsbridge In The News |
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US Company Moves Back Call Centre From India
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| (Business Standard - July 22, 2011) |
Carbonite, a Boston-based company providing online data backup services, is in the process of replacing its call centre in India with one in the United States. Despite higher costs in the US, Carbonite says it has taken the step due to high turnover among its Indian staff, and complaints about the quality of service provided....
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Eight Critical Questions About Cloud Computing
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| (Baselinemag.com - June 06, 2011) |
As you ponder your cloud computing strategy it pays to ask some key questions about how the move will contribute to business objectives and how to pursue a seamless transition.
In the recent book, Cloud Sourcing the Corporation: Strategies You Can Use/100 Vendors You Should Know (Alsbridge/available now), author Ben Trowbridge explores these questions, providing guidelines for decision-makers to help direct their due diligence. ...
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Offshore Outsourcing: For Smaller Companies, Too
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| (CFO.com - May 25, 2011) |
When music-subscription service Rhapsody spun out of former joint-venture parents RealNetworks and MTV Networks early last year, vice president of finance Michael McGinn faced a major challenge: building a finance team from scratch to support a business that was well under way. "Things needed to work right, and right away, because we already had hundreds of thousands of retail customers, and 100 employees who were used to getting a regular paycheck," McGinn recalls....
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Egypt Unrest Threatens Status As Rising Outsourcing Star
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| (CIO.com - Jan 28, 2011) |
Egypt was dubbed an up-and-coming outsourcing destination by industry watchers in late 2010. But this week is dramatic political unrest puts that reputation at risk -- and serves as a warning to IT to plan for the geopolitical risks that can flare in offshore outsourcing locales....
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Alsbridge CEO On Cloud: Large Providers Will Lose Market Share This Year
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| (Nearshoreamericas.com - Jan 25, 2011) |
When talking about Cloud computing, how do you separate the hype from the information your business needs to get ahead? We wanted an insider perspective from a cloud expert, so we sat down with Ben Trowbridge, CEO of Alsbridge Inc, and asked him whether cloud is really all it’s made out to be. ...
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11 Outsourcing Trends To Watch In 2011
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| (CIO.com - Dec 20, 2010) |
Smaller contracts and hard lines on prices. Cloud-related commotion and back-door deals. Increased offshoring and decreased customer satisfaction. Happy New Year, outsourcers!...
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The Rise Of The Stealth Cloud
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| (CIOupdate.com - Dec 02, 2010) |
Shadow IT has worried CIOs for decades. The practice is often defended as a source of innovation and a faster-than-normal way for users to get their jobs done but this off the radar ...
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Alsbridge CEO Steers His Company To 740% Growth
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| (Dallas Business Journal - Nov 08, 2010) |
Eight years after its inception, Alsbridge Inc. has hit $33 million in annual revenue from its global operation and is a contender for work typically reserved for one of the big four audit firms....
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Benchmarking Your Outsourcing Provider On The Cheap
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| (CIO.com - Oct 14, 2010) |
Outsourcing consultancy Alsbridge says its software-driven process can save outsourcing customers millions of dollars and months of time on benchmarking, but its industry competitors say customers get what they pay for. Is there a place for faster, cheaper benchmarking? Customers say yes....
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New HP CEO Could Signal Strategic Shift From IT Services To Software
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| (CIO.com - Oct 05, 2010) |
Outsourcing analysts are divided on whether HP´s appointment of a veteran software CEO to replace Mark Hurd indicates a dramatic shift for the company toward software and away from services. In the short term, however, they say HP´s IT services unit will remain focused on its ongoing EDS integration, which is good news for customers....
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