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Case Study

Outsourcing value analysis

Benchmarking identifies savings and sets up a fast-track process for an integrated energy client.

Opportunity
Opportunity

Our integrated energy client wanted to take advantage of benchmarking’s ability to drive improvement in operational efficiency and service delivery by running a benchmark analysis with its Wide Area Network (WAN) provider. It wanted this benchmark to be run in a tri-partite mode to guarantee that results were applied by the provider.

Imagining IT Differently
Imagining IT Differently

ISG performed an outsourcing value analysis with the client and its network provider.

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Future Made Possible

  • Identified potential savings of 7 percent of the analyzed budget of $12 million
  • Aligned the contract against first quartile prices
  • Implemented a fast-track process, which enabled sequential validation by the provider and client