Outsourcing Advisory

  • What is our sourcing strategy and how does it align with business needs?

  • Are our provider relationships effectively delivering efficiency, business value and innovation?

  • Are we effectively leveraging new technologies and emerging service models?


Enterprises today are increasingly mature in their approach to outsourcing. Nonetheless, they struggle to keep up with new technology innovations, rapidly changing market dynamics and a constantly evolving supplier landscape.

Our data, collaborative process methodology and experienced people can help you achieve the optimal combination of cost efficiency, service delivery and innovation your business requires.


  • ROI metrics typically in the 20-1 range

  • Smart choices in selection of managed services partners

  • Facilitate client/provider relationship in all aspects of the service delivery model.

  • Effective deployment and management of multi-vendor delivery models

  • Integration of automation and RPA tools


Jeff Augustin, Managing Director, Outsourcing Advisory




The Average Joe’s Retail Manifesto (Or, Why Can’t I Turn on the TV?)

Jeff Seabloom, Managing Director I was recently cited in an article for CIO magazine on the impact of technology on the retail sector. The interview for the piece, conducted by retail beat veteran Sharon Goldman, was a bit awkward, as Sharon repeatedly – and patiently – asked more or less the ...
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How technology is transforming the retail sales associate role | CIO

Alsbridge Managing Director discusses how retailers can use technology to gain insight into customer preferences and deliver a better shopping experience ...
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Run and Transform: Application Services and the New Sourcing Paradigm

Once a peripheral topic at board meetings, technology is increasingly becoming a core element of business strategy and corporate identity. “Google” as a verb, “digital” as a noun and the “uberification” of everything underscore the extent to which technology has disrupted and redefined the way business leaders approach their jobs ...
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Coming home, going bi-modal and the robot invasion: six outsourcing predictions for 2016 | Outsource

Looking ahead to 2016, Alsbridge Managing Director Eleanor Winn foresees a resurgence of insourcing, increased interest in bi-modal IT models and the continued growth of automation ...
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NRF: Retailers Must Reimagine Stores As ‘Digital Magnets’ | CMO

While the early stages of retail's digital growth focused on building digital capabilities and e-commerce sites , the next stage will involve improving in-store capabilities ...
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Mark McGurren Joins Alsbridge as Managing Director

Outsourcing and Consulting Veteran Adds Broad Experience (Dallas, Texas) January 18, 2016 – Alsbridge Inc., a global sourcing, benchmarking and transformation advisory firm, today announced that Mark McGurren has joined the firm as a Managing Director. “The addition of Mark McGurren to the Alsbridge team significantly expands our capabilities and expertise in ...
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Alsbridge Outsourcing Advisory Services

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