A new ISG Provider Lens study assesses leading vendors and service providers offering enterprise collaboration and social media management services in the U.S. market.

The next stage in the automation journey is defined by technologies that build on RPA: these are intelligent automation technologies.

It has become increasingly important for enterprises, irrespective of size, to have a strong social media presence across various platforms – and a modern social media monitoring solution to help manage the effort.

Both public and private organizations in Canada want to know how they are doing relative to other organizations, especially in terms of robotic and intelligent process automation.

Planned changes at Microsoft may require customers to face upgrades for which they are not completely ready.

Measuring a final deliverable like a key report requires negotiation between each of the contributing parties, but it doesn’t require spending money on additional hardware, software or services.

It has long been standard practice to include performance-based metrics in sourcing contracts.

This week Docker unveiled a series of new capabilities for its tools that are aimed at attracting enterprise interest as the company continues to evolve.

ISG research and on-the-ground experience shows that most enterprises implementing robotic process automation (RPA) don’t know where they are in their journey today

ISG was part of Tech Mahindra’s TechMNxt event held on April 11-12 in Hyderabad, India.

Over the past decade or so, agile development has become a major point of emphasis in organizations worldwide, helping teams develop requirements and deploy solutions more quickly.

The European Union’s General Data Protection Regulation (GDPR) went into effect May 25.

The Automation Anywhere Bot Games Event kicked off the Imagine New York 2018 event.

Microsoft’s intended acquisition of GitHub may change the shape of developer workflows for years to come.