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Successful companies embrace digital transformation programs not by indiscriminately replacing the old with the new but by leveraging and aligning their strategic competencies with new digital capabilities.

Enterprises that are eager to scale up their automation programs often ask what kind of person makes a good candidate for building robotic process automations (RPA) or cognitive technologies – and where they might find such people.

Is robotic process automation right for you?

ISG helps an insurance company prepare thousands of technical users to make a smooth transformation toward achieving more than $1 million in savings.

Picture this: an enterprise operates an image classifier to help a machine identify different types of vegetables, but it is having a hard time distinguishing between Anaheim and poblano peppers.

To become truly digital companies, enterprises today need to get to Bot 3.0.

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During the first week of May, the Cloud Native Computing Foundation (CNCF) hosted KubeCon + CloudNativeCon in Copenhagen to showcase the latest advancements in the Kubernetes ecosystem.

Digital workplace enables clients’ end users to access their enterprise data and applications irrespective of their physical location and the device being used.

ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions

ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions

The growth of cloud adoption by enterprises and the maturity of the cloud industry are creating wider impacts upon organizations and business models, requiring increased market adaptation and risks of obsolescence.

ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions

ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions

Advancements in the internet of things (IoT) and artificial intelligence (AI) are disrupting traditional business processes in the banking, financial services and insurance (BFSI) sector.

The new benchmark “ISG Provider Lens – 2019 Cyber Security Solutions & Services” addresses both areas to support ICT decision-makers to help them make the best use of their (tight) security budgets.

ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions

ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions

Companies looking to add automation to their customer service workflows should pay attention to the case of Google One, which the tech giant revealed on Monday.