Latest articles from ISG

How Cutting-Edge Training and Learning Can Help Transform Your Business

By Jocelyn Hayes

Sometimes businesses miss the importance of investing in their own workforce – the linchpin to making sure transformation succeeds.

Categories: Consulting Organizational Change Management

Briefing Notes – With Client-Focused Culture, Mindtree Prepares For ‘Beyond Digital’

By Mrinal Rai

Mindtree continues its growth trajectory to become a digital transformation leader with a consulting, technology and automation-led approach and a strong customer-centric culture.

Categories: Research

LTI – Taking Steps to Drive Transformational Customer Experiences with IoT

By Manali De Bhaumik

LTI’s internet of things (IoT) journey began in 2013 and has steadily progressed as the company has expanded its program to apply IoT solutions to manufacturing, assets, supply chain, services, facilities and sustainability efforts.

Categories: ISG Provider Lens™ Research

What the American AI Initiative Means to Enterprises

By Ron Exler Blair Hanley Frank

For decades, the U.S. has been the global leader in technology research, development and implementation.

Categories: Research

Why It’s Important to Spread Agile Outside Tech Teams

By Blair Hanley Frank

As enterprises begin their Agile transformation journeys, one of the biggest risks they face is failing to effectively scale Agile and DevOps philosophies and practices outside their technical teams.

Categories: Research

Why Scaling the Agile Mindset is Key to Driving Value

By Blair Hanley Frank

It’s easy for an organization to say it has adopted Agile once software development teams are running according to its precepts.

Categories: Research

Cognizant Pushes Digital Technology, European Expansion with New CEO

By Blair Hanley Frank

The announcement that Cognizant has hired Brian Humphries to serve as its next CEO is a testament to the company’s ambitions to expand globally and grow its digital products.

Categories: Research

Before Making the Leap to Cloud Storage, Consider These Factors

The idea of cheap online storage with no upload fees is enticing, especially when you are comparing it to maintaining underutilized hardware in your own data center.

Categories: Consulting Network Advisory Services

The Fear of Missing Out: How to Get the Most Out of Inter- and Intra-Organization Automation

By Michael Fullwood

How can forward-thinking organizations prepare for a future of automation and uncertainty?

Categories: Business Advisory Services Consulting

Enterprise Automation: The Worst Performing Thing is the Most Important Thing

By Stanton Jones

Companies are stalling out in their automation initiatives, usually once they have automated around 20 processes. In essence, they’re hitting the “RPA wall.”

Categories: Research

How to Accelerate Business Results with an Automation Center of Excellence

By Stanton Jones

In our work with more than 100 companies currently implementing automation programs, we have observed that many of these programs stall once they have automated 10 to 20 processes.

Categories: Research

ISG Index™ : le marché du sourcing dans la zone EMEA progresse de 9% en 2018 sous l’impulsion des projets de transformation numérique

By ISG

Les contrats as-a-service sur toute l’année progressent de 48% pour atteindre 4,9 milliards d’euros

Categories: Articles

How Leaders Can Make the Case for Change

By Stephanie Marcon

Good business leaders know when it’s time to make significant changes at their companies, but it can still be tough to get buy-in from employees who are the ones to make the changes happen.

Categories: Consulting Organizational Change Management

RPA Testing 101: A Beginner’s Guide to Automation Testing

As companies continue to adopt and implement RPA into their organizations, proper testing methods and techniques become even more important to make the transition to RPA as successful as possible.

Categories: Consulting Robotic Process Automation (RPA)

Understanding Agile and DevOps at Scale

By Blair Hanley Frank

Leaders are no longer wondering whether it’s worth it to adopt Agile and DevOps, but rather how to scale, organize and optimize these practices in their organizations.

Categories: Research

ISG Index™: Sourcing-Markt in EMEA legt 2018 dank der digitalen Transformation um 9 Prozent zu

By ISG

As-a-Service-Geschäft steigt 2018 um 48 Prozent auf 4,9 Milliarden Euro.

5 Steps to Get Started with AI in the Enterprise

By Wayne Butterfield

ISG Research highlights three use cases for AI technology that companies plan to focus on in 2019.

Categories: Research

Maturing Your Automation Program – the Need for Speed

By Tracy Lipasek Taylor Wendaur

As we take stock of business technology at the start of a new year, it is clear that enterprises are all over the map when it comes to the automation trajectory.

Categories: Consulting Robotic Process Automation (RPA)

Sourcing shrugs off global turmoil to establish new records in 2018

By Steve Hall

​World events have been unpredictable recently, roiling global financial markets. One market, however, that appears unaffected by the turmoil is the global outsourcing market.

Categories: Research

Country-by-Country Look at Sourcing Finds Global Trends & Local Opportunities

By Aparna Gajanan Randy Vetter

Global outsourcing penetration jumped to a new high in 2018 as enterprises look for help modernizing their environments and, more specifically, moving workloads to the cloud.

Categories: ISG Momentum® Research